Please allow 2 - 7 business days for your order to process.  Be sure to add this duration to your shipping time estimates.

Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections, we're unable to guarantee shipping times. These are only estimates. If you require more information, please contact us at Hello@Homelable.com

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BY AIR

STANDARD FREE SHIPPING 

DELIVERY TIME - (Estimated 14 - 21 Business Days)

Registered Package with Tracking via DHL, UPS or FedEx subject to availability - Charged by product weight/size and destination per country.

EXPRESS SHIPPING 

DELIVERY TIME - (Estimated 7 -14 Business Days) 

Express Shipping via DHL, UPS or FedEx subject to availability - Charged by product weight/size and destination per country.

FREE Express Shipping on orders over $500 AUD.

NOTE: Varies per individual products, if unsure please confirm with our customer support team.

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BY SEA

STANDARD FREE SHIPPING - 
On orders above 1 pallet.

DELIVERY TIME - (Estimated 21 - 45 Business Days)

Container with Tracking via Freight Forwarder subject to availability - Charged by product weight/size and destination per country.

NOTE:
 Varies per individual products, if unsure please confirm with our customer support team.

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IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer

Please Note: If an item is marked as successfully delivered by the domestic postal service in your country to the correct address provided upon ordering but has not successfully arrived to you we will endeavour to resend a replacement order to you (this is left to the discretion of HOMELABLE.) however in this specific scenario we cannot issue a refund.  Please contact us ASAP so we can help at Hello@Homelable.com. Each case is different so be sure to include all relevant information when contacting us.

HOMELABLE is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. 

HOMELABLE will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives at your country and the following occurs;

- The customer refuses to accept the package.

- No attempt is made in the country of destination to deliver the package. 

HOMELABLE reserves the right to abandon the package(s) and will not be responsible for any refund.

In saying that, HOMELABLE will always strive to do our best for you to receive your orders so rest assure. To find out more please contact us.